Returns & Refunds Policy
We want you to be completely satisfied with your purchase from naughtysknickers.com. If for any reason you’re not happy with your items, we’re here to help.
Returns Policy
You may return most items within 30 days of delivery for a refund or exchange. To be eligible for a return:
- Items must be unworn, unwashed, and in their original condition with tags attached
- Proof of purchase is required
- Certain items marked as final sale cannot be returned
How to Initiate a Return
- Visit our online returns portal at naughtysknickers.com
- Follow the instructions to generate your return authorization
- Pack your items securely and include the original packing slip
- Ship your return using a trackable method
Refunds
- Once we receive your return, please allow 5-7 business days for processing
- Refunds will be issued to the original payment method
- Shipping charges are non-refundable
- Return shipping costs are the customer’s responsibility
Exchanges
We currently offer exchanges for different sizes of the same item, subject to availability. To process an exchange:
- Follow the standard return process
- Include a note specifying your desired size
- We’ll ship the new size once we receive your return
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us immediately. We’ll arrange for a replacement or refund and cover return shipping costs.
International Returns
International customers are responsible for all return shipping costs and any applicable customs fees. We recommend using a trackable shipping method.
Need Help?
For any questions about our returns process, please visit our FAQ page or contact us through the website. Our customer service team is happy to assist you.